Covid-19 sparks Trustpower's shift to working from home agents Read case study
Operata Operata

Cloud contact. Front and centre.

It's all we do – domain expertise, proven delivery, great software.

Tailored Solutions & Support

From kick off to run. Packages built for the enterprise.

We offer tailored packages to meet the needs of the enterprise. From kickstarting your Operata implementation, Amazon Connect hosting and support, to testing and diagnostic programs.

Operata Assure

30 Day kick start to get you running with Operata.

Amazon Connect-as-a-Service

Tailored, hosted and managed Amazon Connect Contact Centers.

Your Softphone-as-a-Service

Cloud hosting and management of your custom CCP.

Testing & diagnostic programs

Facilitated end-to-end network and performance testing, powered by Operata.

  • Security First

    Our cloud stack partners are ISO 27001 and GDPR Privacy Shield compliant
  • Leading Support

    Conversations not tickets. Support options across every time zone, 24 hours a day, 7 days a week.
  • Great Pricing

    Deep partnerships and high-volume traffic enable us to offer the best pricing options in the market.


Customer Experience First

Cloud communications is transforming the contact centre.

Starting with the Operata Design Sprint, we work through your challenges, unpack the opportunities, ideate solutions with your team, tailor and test with real users.


Get to the ‘Why’


Focus on the ‘How’


Dive into the ‘What’


Doing the ‘Do’

Run & Optimise

The ‘tune up’


Customer & agent experience management for Cloud Contact Centers.

Benchmark, analyse and continuously improve your CX.

See Operata in action.

Lock in some time with a Product Specialist.