Operata will be at AWS Re:Invent Las Vegas NV. Dec 2-6, 2019. Meet us there!
Operata Operata

Cloud contact. Front and centre.

It's all we do – domain expertise, proven delivery, great software.

Tailored Solutions & Support

From kick off to run. Packages built for the enterprise.

We offer tailored packages to meet the needs of the enterprise. From kickstarting your Operata implementation, Amazon Connect hosting and support, to testing and diagnostic programs.

Operata Assure

30 Day kick start to get you running with Operata.

Amazon Connect-as-a-Service

Tailored, hosted and managed Amazon Connect Contact Centers.

Your Softphone-as-a-Service

Cloud hosting and management of your custom CCP.

Testing & diagnostic programs

Facilitated end-to-end network and performance testing, powered by Operata.

  • Security First

    Our cloud stack partners are ISO 27001 and GDPR Privacy Shield compliant
  • Leading Support

    Conversations not tickets. Support options across every time zone, 24 hours a day, 7 days a week.
  • Great Pricing

    Deep partnerships and high-volume traffic enable us to offer the best pricing options in the market.

Enablement

Customer Experience First

Cloud communications is transforming the contact centre.

Starting with the Operata Design Sprint, we work through your challenges, unpack the opportunities, ideate solutions with your team, tailor and test with real users.

Discover

Get to the ‘Why’

Analyse

Focus on the ‘How’

Prototype

Dive into the ‘What’

Build

Doing the ‘Do’

Run & Optimise

The ‘tune up’

Platform

Customer & agent experience management for Cloud Contact Centers.

Benchmark, analyse and continuously improve your CX.

Let's start Operating.


Find out more from one of our friendly Operatas.