About Operata

Our Mission

Our mission is to put People Experience at the heart of cloud communications.

We're doing this by building the world's only CX Observability platform built exclusively for cloud contact centers

Key points

• Saas software provider (ISVA)
• CX Observability platform ("Datadog for cloud contact centers")
• No professional services requirement
• Deploys in under 30 minutes
• Usage-based pricing model (agent minutes)