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Careers

Be part of something
truly great

Find your best voice. Come grow with us.

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Engineering

Product Manager

We’re seeking a passionate and highly motivated Product Manager to deliver on our product strategy and help shape the growing CX observability space. This role sits at the intersection of AI, observability data, and the workflows of the people who keep contact centers running.

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Sales

Customer Success Manager

As a Customer Success Manager (CSM), you sit at the intersection of product, delivery, and revenue. You drive adoption, make sure customers extract maximum value from Operata, and feed what you learn back into product development.

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CULTURE

More reasons to love working at Operata

All full-time Operata employees are offered a rewards program that includes:

  • Access to online learning courses, and time off to complete them.
  • All the Swag you need!

Our people deserve the best tools to do their job, So we like to cover the following:

  • 16" MacBook Pro is standard, but you can choose whats right for you.
Illustration of two hands holding and fitting together colorful puzzle pieces in pink, purple, blue, and gray shades.

Our wellness program for in-office and WFH employees includes the following:

  • Family Flexibility & Parental Leave - Up to twelve weeks paid parental leave.
  • Birthday Leave - Enjoy the day off and celebrate - or don't - it's your birthday, do whatever you like!

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The world has changed. So has the way we work.

  • We offer a hybrid model of work—some in-office time, some WFH, it's up to you.
  • Flexibility to do your best work in the way that best suits you.
  • Climate Positive Organization - Operata calculates and then offsets CO2 emissions.

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Full Benefits
A WORD FROM OUR TEAM MEMBERS
Guy Granger

“I have been lucky enough to work at some great companies over my years, full of amazing people, but saying that - Operata stands out. I can’t recommend Operata highly enough, we have an amazing team, a fantastic vision, and a bright future.”

Guy Granger

VP, Business Development

Joey Lee

“There are many reasons why I love working at Operata; from the team to the technical challenges of scaling and building out our product. It has been an amazing journey to learn and grow alongside the company.”

Joey Lee

Full Stack Engineer

Get Started

Ready to bring Observability to your CX stack?

See how Operata empowers IT and Ops teams to intelligently resolve issues and improve interactions in your contact center.

Book a Demo
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