Get the details behind this calculation and learn how Operata can speed up your issue resolution times.
Avg Agent Numbers
The average number of Agents online each day
Agent Cost Per Hour
The average hourly agent cost (including on costs)
Estimated Monthly Call Centre Costs
Estimated Agent and CCaaS costs
Use it as a planning tool and conversation starter. The estimates help business and IT teams understand potential savings and justify investment. It’s not a guarantee, but a model based on typical reductions in downtime and incident remediation.
Yes. While the calculator provides a strong directional view of potential savings, discussing your results with an Operata specialist can help tailor insights to your environment and uncover additional opportunities for value.
It quantifies the economic impact of reducing agent-impacting issues—calculating estimated monthly savings, ROI, and cost benefits from fewer incidents, reduced downtime, and faster issue resolution.
Melbourne
‍3/162 Collins Street
Melbourne, Victoria 3000, Australia
Denver
1580 N. Logan St, Ste 660
Denver, CO 80203, USA
Melbourne
‍3/162 Collins Street
Melbourne, Victoria 3000, Australia
Denver
1580 N. Logan St, Ste 660
Denver, CO 80203, USA
