What is the customer value and expected outcome?
Operata Migration Velocity accelerates cloud contact center transformations, eliminating uncertainty by providing real-time observability, testing and feedback across every phase of migration.
- Define and Measure Baseline performance standards
De-risk Delivery Milestone with end-to-end measurement and baseline performance before go-live. - Accelerate Readiness
Validate infrastructure and agent environments meet technical standards - Prove Platform Performance
Load test your CCaaS platform to confirm concurrency, call handling, and stability under peak conditions. - Empower Transition Teams
Equip build and run teams with data-driven insights and agent feedback to respond rapidly during cutover. - Shorten Time-to-Value
Mitigate issues before they slow down rollout, reduce rework, and reach business outcomes faster.
Procurement simplified