FAQ

How do I register a deal or get in touch for more information?

You can book a meeting with our friendly Operata team here. Can’t find a time? Send us an email and we will sort that out.

AWS Internal FAQ

Q: Why do we need another migration tool?
Operata is not a tool. It is a comprehensive migration acceleration platform purpose-built to transform contact center migrations. Unlike traditional solutions, Operata provides immediate, actionable insights that resolve technical blockers in hours, not weeks, eliminating the need for extensive professional services.
‍
Q: Our migration is too complex for a new solution.
Complexity is Operata's specialty. The platform has proven success migrating 50-15,5000+ agent environments, designed to handle the most challenging migration scenarios. Immediate technical blocker identification and resolution are core to the platform's capabilities.
‍
Q: We've already invested in existing tools.
Operata doesn't replace existing tools—it enhances them. The platform provides unique, Amazon Connect-specific insights that traditional monitoring tools miss. The zero professional services approach ensures immediate value with minimal disruption.
Q: How is this different from our current approach?
‍
Operata transforms migrations from a technical challenge to a strategic advantage. While others focus on monitoring, the platform accelerates entire migration processes, reducing rollout time by 60% and migration complexity by 70%.

Q. This will take too long to deploy and requires professional services.
Operata is typically deployed in less than 15mins using a CloudFormation template and Chrome/Edge plugin. The deployment is fully managed by Operata, and there is zero professional services required.

‍