‍Customer Ready to Engage?

What is the engagement method when a customer signals intent to participate?

Operata's approach goes beyond traditional sales engagement, providing customers with a comprehensive evaluation process to validate the platform's capabilities and ensure a successful implementation.

Throughout the engagement, the Operata team works in close coordination with the designated AWS sales and technical resources, ensuring seamless alignment and a unified value proposition for the customer.

This collaborative approach helps to build trust, facilitate cross-functional alignment, and demonstrate Operata's commitment to the customer's success.

  1. The engagement begins with a detailed pain point analysis, where the Operata team collaborates closely with the customer to understand their specific migration challenges and operational goals. This is followed by an immediate value demonstration, showcasing how the platform can resolve critical issues and accelerate time-to-value.
  2. Once the technical decision-makers are engaged, Operata works with the customer to develop a customized acceleration plan, identifying the optimal deployment strategy and success metrics. A 30-60 day pilot period allows the customer to experience the platform's capabilities firsthand, minimizing risk and maximizing the potential for a long-term partnership.

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