This website or its third-party tools use cookies, which are necessary for its functioning and required to achieve the purposes illustrated in the privacy policy. You accept the use of cookies by closing or dismissing this notice, by clicking a link or button or by continuing to browse otherwise. Learn more

Our new platform release ‘Harmony' is here 🎶 - AI-Powered Copilots and Featured Insights. Read the post

CCaaS + Operata 
= Awesome CX

Accelerate migration, speed time-to-value 
and increase ROI for your customers.

Hero Image

Why partner with Operata?

Operata is the only CX Observability platform built for cloud contact centers.

Operata CX Observability draws AI-powered correlations between unique technical, operations and experience data, surfacing recommendations to improve people experience.

The result: faster cloud contact center migrations, accelerated time-to-value, improved uptime and performance and the best AX and CX for your clients.

Join the Operata Partner Network to differentiate your offerings, drive new opportunities, and grow your business.


  • Accelerate trials and pilots, and time-to-value.
  • Speed time to value, with Monitoring and Assurance in place from the start.
  • Identify concerns early, to expedite project delivery and preempt issues.
  • Prove technical performance of projects at scale.
  • Level up your clients with tools for measuring and managing their performance.

Consulting Partners

Leading global consultants and systems integrators

Textured pink circle illustration

Close more deals

  • Offer CCaaS monitoring and assurance as part of your GTM.
  • Differentiate your services offer with testing and health check assessments.
  • Manage sales objections, accelerate deal closure by proving service readiness.
Textured pink circle illustration

Create new revenue streams

  • Recurring revenue from reselling Operata.
  • Build new services around testing and assurance.
  • Support managed services offerings.
Textured pink circle illustration

Deliver quality projects faster

  • Speed time to revenue, with Monitoring and Assurance in place from the start.
  • Manage issues early to expedite project delivery.
  • Prove technical performance of projects at scale.

Hear our story

The operata platform

Powering performance for the best CCaaS and CRMs

See Operata in action.

Lock in some time with a Product Specialist.

Bald man pointing illustration