Operata CX Copilot
Use open-ended natural language to interact with CX Observability data powered by Tenor AI™
Discover new insights
Use natural language to interact with harmonized technical, operations, and experience data to draw new correlated insights.
Get answers faster
Quickly ask Tenor AI™ questions about your contact center that would otherwise require interaction with Operata curated dashboards.
Pinpoint CX issues
Follow a line of questioning to drill down and "triangulate" on root causes of known and unknown CX issues.
GPT-style user experience for data interaction
Ask Operata anything about your contact center.
Natural language data interaction
Ask Operata anything about your contact center performance, using open-ended natural language to interact with Tenor AI™.
Suggested Tenor AI™ prompts
Tenor AI™ will automatically suggest prompts you can use to interact with Operata data and gain new insights into contact center performance.
Chat sessions with Tenor AI™
Converse with Tenor AI™ in a GPT-style chat session so that you can refine your prompts and accelerate your data exploration.
Large Language Model (LLM)
Tenor AI™ uses an LLM approach that doesn't share your data, it securely retains your data in Operata Platform.
“Operata helped us troubleshoot
errors and understand the
impact of remediation actions.”
Alex Seng, Business Analyst, Everlight Radiology
Combining GenAI and machine learning
with proprietary data and algorithms.
See Operata in action.
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