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Our new platform release ‘Harmony' is here 🎶 - AI-Powered Copilots and Featured Insights. Read the post

Attending AWS re:Invent 2023?

Our team is in Las Vegas meeting CX leaders and would love to understand your current priorities.

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Trusted by customer-centric enterprises


  • John Mitchem

    Co-founder & CTO

    With a background in enterprise service management and voice network engineering, John has led complex contact center deployments, migrations and large-scale telephony transformation using CPaaS, UCaaS and CCaaS solutions.
  • Guy Granger

    VP, Business Development

    Guy has spent 15+ years in solution architecture and technical sales for telephony and mobile-focused enterprise SaaS products. He can't shake his software engineering background and his love for tinkering in all things software.

  • Dave Van Everen

    VP of Marketing

    Dave Van Everen brings to Operata 15+ years of VP-level experience in Cloud Infrastructure, AI, and Contact Center software. He previously held VP Marketing roles at AI startups Veryfi & TetraScience, and product and marketing leadership roles at CCaaS players Five9 and Genesys.
  • Ryan Conrad

    Director of Business Development

    Ryan has more than 20 years of experience in technical sales, solution architecture, and consulting within the UCaaS, CCaaS, and SaaS industries. Most recently, he worked at AWS for 4.5 years as a Connect Specialist, offering support to large enterprise accounts.

What is Operata?

CX Observability for Cloud Contact Centers

Powering performance for the best CCaaS and CRMs

See Operata in action.

Lock in some time with a Product Specialist.

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