What is a 
MOS Score (Mean Opinion Score)
?

A numerical measure of call quality rated by users.

MOS Score (Mean Opinion Score)
 Example

A call with a MOS score of 4.5 is considered excellent in quality.

Get Started

Ready to bring Observability to your CX stack?

See how Operata helps IT and Ops teams keep the customer experience connected across every platform in your stack.

Book a Demo