What is a SASE (Secure Access Service Edge)?
A cloud-delivered framework combining network security and wide area networking.
SASE (Secure Access Service Edge) Example
A global enterprise uses SASE to securely connect remote agents to cloud contact center platforms.
Secure Access Service Edge (SASE) is a modern architecture that converges networking and security services into a unified, cloud-native framework. It integrates functions such as SD-WAN, secure web gateways, firewall-as-a-service, and zero trust network access into a single solution. For contact centers and CCaaS providers, SASE simplifies connectivity for distributed agents, remote offices, and global operations while ensuring strong security and consistent performance. By delivering security policies at the edge, SASE reduces latency, improves reliability, and enhances protection against cyber threats. This makes it especially valuable for organizations with hybrid workforces and cloud-first strategies.
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