To measure performance, pinpoint issues, manage new SLAs and resolve challengs across complex ecosystems.
With a background in enterprise service management and voice network engineering, John has lead complex contact centres and large scale telephony transformation into CPaaS, UCaaS and CCaaS solutions.
Andy has a 20+ year history in providing voice and collaboration services into global banks, utilities and enterprises. His experience in building and operating contact centre, voice and collaboration services have driven a strong Service Managment ethos.
With 15+ years experience in voice and messaging SaaS, Romilly is co-founder of Whispir and was it's COO. Recently he was CPO & CMO of Smooch.io (Acq: ZEN). His background is in enterprise omnichannel, SMS, voice and chat software.
A full stack developer & architect with 15+ years in leading software teams, Manoj's career has seen him lead product development across a range of CPaaS and cloud based messaging applications.
Matt has a deep software and Devops background in startups and enterprise. Matt's engineering talent bridges anything from Go to Python with a deep passion for best practice.
Grow with purpose.
Build respect, value relationships.
Act and iterate.
Be empowered to innovate without fear.
We solve the problems we have.
Do it because you think it is valuable.
Use our knowledge to do some good.
Think first, empathize, consider our impact.