Dominic Kent

articles by 
Dominic Kent
CX Observability: The Always-On Layer Making Assurance Smarter

CX Observability: The Always-On Layer Making Assurance Smarter

Using assurance for reactive repairs after the fact is old tech. The businesses moving to real-time observability are going to crush customer experience.

Article by 
Dominic Kent
Published in 
CX
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