Operata news from our team.

“In our ‘Harmony’ release we’re introducing Tenor AI as a ubiquitous layer of intelligence that opens up conversational data exploration, serves insights directly into the user’s workflow, and points them to areas that need attention the most.” – John Mitchem, Operata Co-Founder and CTO

For the first time, cloud contact centers can correlate unified technical, operations, and experience data.
See how Operata empowers IT and Ops teams to maintain a truly connected customer experience in today's complex cloud contact center ecosystem.
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