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The world’s 1st multi-cloud CX observability platform 🎉 - Available now for Amazon Connect, Genesys Cloud & Nice CXone Read the post

CCaaS + Operata 
= Awesome CX

Accelerate migration, speed time-to-value 
and increase ROI for your customers.

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Why partner with 
Operata?

Operata is the only service monitoring and assurance platform built for cloud contact centers.

It continuously measures every minute of every call and provides the tools devops, voice engineers and service managers need to deliver and run their cloud contact center at scale.

The result: Faster cloud contact center migrations, accelerated time-to-value, improved uptime and performance and the best AX and CX for your clients.

Join the Operata Partner Network to differentiate your offerings, drive new opportunities, and grow your business.

DELIVER QUALITY PROJECTS FASTER

  • Deliver quality projects faster
  • Speed time to revenue, with Monitoring and Assurance in place from the start.
  • Manage issues early to expedite project delivery and preempt issues and blockers.
  • Prove technical performance of projects at scale.
  • Level up your clients with cloud native tools for measuring and managing their SLOs.
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Close more deals

  • Offer CCaaS monitoring and assurance as part of your GTM.
  • Differentiate your services offer with testing and health check assessments.
  • Manage sales objections, accelerate deal closure by proving service readiness.
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Create new revenue streams

  • Recurring revenue from reselling Operata.
  • Build new services around testing and assurance.
  • Support managed services offerings.
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Deliver quality projects faster

  • Speed time to revenue, with Monitoring and Assurance in place from the start.
  • Manage issues early to expedite project delivery.
  • Prove technical performance of projects at scale.

Technology Partners

Best in class. From our core stack to specialist monitoring, assurance and visualisation.

Hear our story

The operata platform

Powering performance for the best CCaaS and CRMs

See Operata in action.

Lock in some time with a Product Specialist.

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