Get Started with Operata - Proof of Value
Try Operata for free for 14 days. No commitment.
What's included
- Operata Platform, Standard Tier
- Simple browser extension for agent feedback & data collection
- Unlimited user and agents
- 1,000,000 minutes of agent data collection
- Full CX Assessment with insights on technology and agent behaviour that impact CX
- Outline ROI using your data & actual agent/IT cost
"With what came to light on our journey, Operata should be a given for every cloud telephony implementation."
Rachel Southon
Technology & Delivery
How it works
Act 1
Set-up session.
Deploy our simple Chrome Extension to get your end-to-end data collection working.
Act 2
Browser extension roll-out.
Rollout Operata Collector for Chrome to your agents. The more agents with the collector installed the better the Operata insights.
Act 3
‘White glove’ training session.
Training walkthrough of Operata navigation and views using your collected data. Includes Hands-on training for your team and full access to online help and technical documentation.
Act 4
CX Healthcheck & Insights.
A detailed review by our expert services team, highlighting key data and metrics, initial insights and areas for optimization.
