Sam brings over 15 years of experience turning complex ideas into clear stories that connect. As Operata's Product Marketing Manager, she connects our teams to craft messages that support our customers. Her ethos is simple: start with the customer, cut the noise, say the thing that matters.
67% of organizations call Voice AI foundational. Only 21% are satisfied with how it's performing. The gap isn't in the model. It's in everything the model can't see.
Operata delivers new levels of observability for contact centers
You're deploying AI into your contact center. You shouldn't be measuring it blind.
Stop chasing contact center data across fragmented tools. Operata's CX Copilot lets you ask plain-language questions and get executive-ready KPIs in seconds.
See how Operata empowers IT and Ops teams to maintain a truly connected customer experience in today's complex cloud contact center ecosystem.
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Melbourne
3/162 Collins Street
Melbourne, Victoria 3000, Australia
Denver
1580 N. Logan St, Ste 660
Denver, CO 80203, USA
Melbourne
3/162 Collins Street
Melbourne, Victoria 3000, Australia
Denver
1580 N. Logan St, Ste 660
Denver, CO 80203, USA
