With 15+ years experience in voice and messaging SaaS, Romilly is co-founder of Whispir(ASX:WSP) and was it's COO. Recently he was CPO & CMO of Smooch.io (Acq:Zendesk). His background is in enterprise omnichannel, SMS, voice and chat software.
New insights, intuitive navigation, and precision metrics come together seamlessly, providing a toolkit that feels both effortless and indispensable for solving practical challenges of contact center performance.
Our latest release introduces AI-powered CX Observability copilots fueled by a trillion contact center data points.
For the first time, cloud contact centers can correlate unified technical, operations, and experience data.
We are pleased to announce ‘Forte'.
Now available on Amazon Connect, Genesys Cloud and NICE CXone
Introducing Playbooks - Curated dashboards for best practice technical & operational insights.
Australia’s ‘CX performance’ company, Operata, is accelerating the US launch of its business, following international uptake of its real-time performance and experience monitoring platform and major contact center customer wins in the UK and US
A prominent Australian Government Agency has a key role in Australia’s cyber defence, providing monitoring, advice and information to individuals, businesses and critical infrastructure operators.
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