
"Is it us or them?" Is the most expensive question in your contact center, and how shared evidence ends it for good.
Read More
Today, we are pleased to announce that Operata SaaS products are available on the AWS Marketplace

Operata is now free to non-for-profits leading COVID-19 projects.

Contact centers around the world are undergoing a wave of modernization, enabled by the use of cloud platforms and emerging voice technologies.

Today, we are pleased to announce that Operata joins the AWS Partner Network (APN) as a Select Technology Partner.

How Australia's largest Telco are measuring and reporting on voice quality using cloud-native tools.

An Australian regional insurance company successfully transitions their internal IT helpdesk to Amazon Connect.

Introducing the 1st CX & AX Management Platform for Amazon Connect

AI introduces nondeterminism, CX observability brings assurance to production reality
See how Operata empowers IT and Ops teams to intelligently resolve issues and improve interactions in your contact center.
Book a Demo