Announcement: Operata joins the AWS ISV Accelerate program! 🤝 Read Our Post

Quality

Quality scoring techniques and technologies.

12 articles in Quality

Just shipped! Operata for Amazon Connect

We are excited to announce the launch of Operata for Amazon Connect. Now GA.

POLQA Vs PESQ

The differences between ITU objective quality scoring standards and why you should care.

The new Operata release 'Buffa' is here. Cloud Contact Center Assurance 🤖 and more!

Operata have launched our all new Assurance toolkit - end-to-end CX Baseline, CX Heartbeat and Performance Testing.

The new Operata release 'Aria' 🎶 is here. Agent Experience Monitoring and more!

Operata have launched our all new Agent Experience Monitoring and Chrome extension, that unlocks Operata superpowers for salesforce.com, Zendesk, ServiceNow and more.

See Operata in action.

Lock in some time with a Product Specialist.

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