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Operata at re:Invent 2023

Operata at re:Invent 2023

All the innovative GenAI technology announcements notwithstanding, what made re:Invent successful were the connections and experiences shared between people.

Article by 
Dave Van Everen
Published in 
AWS
Operata Awarded Amazon Connect Ready Designation

Operata Awarded Amazon Connect Ready Designation

Amazon Connect Ready designation highlights AWS Partners who have distinguished themselves as leaders in the contact center industry in providing solutions that integrate seamlessly with Amazon Connect software solutions.

Article by 
Dave Van Everen
Published in 
AWS
Turn Contact Lens Data into Actionable Insights

Turn Contact Lens Data into Actionable Insights

How Integrating Operata Platform and Amazon Connect Contact Lens Delivers Unprecedented CX Insights

Article by 
Dave Van Everen
Published in 
AWS
Top 5 requirements for Amazon Connect service readiness

Top 5 requirements for Amazon Connect service readiness

A checklist of considerations for new and existing Amazon Connect contact centers

Article by 
Dave Van Everen
Published in 
AWS

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