Dave Van Everen brings to Operata 15+ years of VP-level experience in Cloud Infrastructure, AI, and Contact Center software. He previously held VP Marketing roles at AI startups Veryfi & TetraScience, and product and marketing leadership roles at CCaaS players Five9 and Genesys.

Gain an “early warning system” for your cloud contact center.

Voice quality may be impacting your CX more than you know.

How to Ensure High-Quality Voice Calls in Cloud Contact Centers

How Integrating Operata Platform and Amazon Connect Contact Lens Delivers Unprecedented CX Insights

Why the Right Tooling Matters More Now than Ever

A checklist of considerations for new and existing Amazon Connect contact centers

Many contact center organizations are suffering from a hidden “internal” issue that is impacting customer experience.

Learn about call center QA, its impact on customer experience, key best practices and metrics, and its business benefits.
See how Operata empowers IT and Ops teams to maintain a truly connected customer experience in today's complex cloud contact center ecosystem.
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