New insights, intuitive navigation, and precision metrics come together seamlessly, providing a toolkit that feels both effortless and indispensable for solving practical challenges of contact center performance.
Read MoreToday, we are pleased to announce that Operata SaaS products are available on the AWS Marketplace
Operata is now free to non-for-profits leading COVID-19 projects.
Contact centers around the world are undergoing a wave of modernization, enabled by the use of cloud platforms and emerging voice technologies.
Today, we are pleased to announce that Operata joins the AWS Partner Network (APN) as a Select Technology Partner.
An Australian regional insurance company successfully transitions their internal IT helpdesk to Amazon Connect.
How Australia's largest Telco are measuring and reporting on voice quality using cloud-native tools.
Introducing the 1st CX & AX Management Platform for Amazon Connect