With Operata's strong recent customer growth it made perfect sense to be launch partner with AWS Marketplace in the ANZ region.
Operata's performance and experience monitoring platform is seeing rapid adoption and growth.
By listing on the AWS Marketplace, Operata has seized the opportunity to make it easier than ever to purchase and implement Operata as part of customers' Amazon Connect contact center transformations.
“Operata shares AWS view when it comes to customer obsession. With AWS Marketplace now available to sellers in Australia and New Zealand, it's quicker and easier than ever for customers across the world to find, try, and buy cloud-based software solutions - without the complexity of adding new suppliers. For Operata, this means we can focus on delivering innovative Software as a Service tools for contact centre performance rather than contract paperwork and monthly billing.” said Operata CTO & Co-Founder John Mitchem.
To coincide with the launch, Operata has introduced Transform, a 30 Day turn-key package that includes expert services and the full Operata toolset for rapid adoption, testing, performance monitoring and analytics. The package is designed to accelerate contact center transformations with Amazon Connect.
“Operata’s experience management platform provides unique performance and quality insights to enterprises evaluating, adopting and operating Amazon Connect. We are thrilled that Operata products are now available on AWS Marketplace and easier than ever for Businesses and Consulting Partners to find, try and buy them. This will further amplify the benefits Operata brings to the Amazon Connect and Cognitive CX ecosystem.” - Phil Zammit, Head of Productivity Applications GTM (CX/EUC) - Asia-Pacific & Japan, Amazon Web Services.
Availability on AWS Marketplace really helps Operata streamline fulfillment, billing and delivery including with Customers and AWS Consulting Partners.
“As an AWS Consulting Partner, the ability to easily bring next generation cloud-native contact center tools like Operata to our clients is invaluable. Having Operata products on AWS Marketplace streamlines the entire procurement and billing experience.”
— Luke McNamara, Regional Sales Director - APAC , VoiceFoundry
For coverage of the AWS Marketplace launch, see AWS Marketplace blog post, AWS What's new post, coverage in ZDNet, or this ARN feature.
For more information about Operata for Amazon connect, visit us or book a demo with one of our Product Specialists.
About Operata
At Operata our mission is to help businesses have quality conversations. It's about better connection. We are doing this by building the world's first experience management platform for Amazon Connect. Operata customers include leading insurers, telcos, banks and MSP's. Operata is headquartered in Melbourne, Australia. Visit us at operata.com
