New insights, intuitive navigation, and precision metrics come together seamlessly, providing a toolkit that feels both effortless and indispensable for solving practical challenges of contact center performance.
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Announcing our all new Assurance release - 'Buffa'.
Announcing our all new release - an 'Aria' to welcome 2021!
Amazon Connect & Operata deliver confidence to Trustpower agents working from home.
Healthdirect Australia had to act quickly to ensure the National Coronavirus Helpline could meet expected demand.
Operata worked with Phase Pacific to deliver objective audio quality scoring for cloud contact centers.