With 15+ years experience in voice and messaging SaaS, Romilly is co-founder of Whispir(ASX:WSP) and was it's COO. Recently he was CPO & CMO of Smooch.io (Acq:Zendesk). His background is in enterprise omnichannel, SMS, voice and chat software.
An Australian regional insurance company successfully transitions their internal IT helpdesk to Amazon Connect.
How Australia's largest Telco are measuring and reporting on voice quality using cloud-native tools.
Introducing the 1st CX & AX Management Platform for Amazon Connect
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