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Case Study

Operata stories from customers.

7 articles in Case Study

Whitepaper: Total Economic Benefit of Operata

Contact centers around the world are undergoing a wav The Operata SolutionOperata is a performance

Operata and Origin Energy
Moving to the cloud in 48-hours - Origin Energy Case Study

Social distancing measures impacted contact center opera Origin Goals Seamlessly transition Origin E

Operata and PhasePacific
Dancing the POLQA - Phase Pacific Case Study

Predicting voice quality using data network statistics w Phase Pacific Goals Objectively measur

Operata and HealthDirect
National Coronavirus Helpline - Healthdirect Australia Case Study

Healthdirect Australia had 5 days to ensure the National Healthdirect Goals Provide a reliable helpl

Supporting the fight against COVID-19

On behalf of everyone at Operata, we want to share our d

"First impressions count" - Insurance Case Study

A top insurer has a mission to 'reinvent Customer Service' for both their Customers and internal staff, Amazon Connect was chosen as part of this transformation journey.

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