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Contact centers around the world are undergoing a wav
The Operata SolutionOperata is a performance
Social distancing measures impacted contact center opera
Seamlessly transition Origin E
Predicting voice quality using data network statistics w
Phase Pacific Goals Objectively measur
Healthdirect Australia had 5 days to ensure the National
Provide a reliable helpl
On behalf of everyone at Operata, we want to share our d
A top insurer has a mission to 'reinvent Customer Service' for both their Customers and internal staff, Amazon Connect was chosen as part of this transformation journey.
Driving increased CSAT through better audio quality.