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Our new platform release ā€˜Harmony' is here šŸŽ¶ - AI-Powered Copilots and Featured Insights. Read the post

Operata has been awarded selection for the Innovation Showcase at Enterprise Connect 2024 (EC24) for Advancing Customer Experience with CX Observability

CX Observability monitors signals in technical, operational, and experience data in real-time calls and interactions to spark actions that optimize contact center performance.

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OUR LATEST ARTICLES

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Securing Security - Australian Government Case Study

A prominent Australian Government Agency has a key role in Australiaā€™s cyber defence, providing monitoring, advice and information to individuals, businesses and critical infrastructure operators.

Our new release 'Diva' - introducing the flexible data canvas for mission-critical CCaa...

Fully customizable templated visualization, reporting for deep data driven insights.

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Operata joins the AWS ISV Accelerate Program šŸ¤

Operata joins the AWS ISV Accelerate Program, receiving co-sell support and benefits to easily gain access to millions of active AWS customers with AWS field sellers globally.

Our new release 'Cadenza' is here. Data Exchange šŸ”€ for Amazon EventBridge and more!

We've launched our all new Operata Data Exchange for Amazon Eventbridge!

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Call quality impacts patient outcomes - Everlight Case Study

Medical imaging provides a unique view into whatā€™s happening inside the human body, Operata provided the same visibility for Everlight Radiology into their cloud contact center environment.

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Introduction: Accelerate by Operata šŸš€

Announcing our all new, free 14 Day rapid adoption program.

The new Operata release 'Buffa' is here. Cloud Contact Center Assurance šŸ¤– and more!

Operata have launched our all new Assurance toolkit - end-to-end CX Baseline, CX Heartbeat and Performance Testing.

See Operata in action.

Lock in some time with a Product Specialist.

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