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Our new platform release ‘Grandioso' is here 🎶 - Unprecedented agent and customer experience (CX) insights. Read the post
Illustration depicting poor voice quality between a customer and agent as the customer's voice navigates a complex maze of technology and results in an error.

Is Poor Voice Quality Trashing Your CX?

Here are a few tips to help you proactively resolve low voice quality issues.

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OUR LATEST ARTICLES

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Operata SaaS products launch on new AWS Marketplace for ANZ.

Today, we are pleased to announce that Operata SaaS products are available on the AWS Marketplace

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Supporting the fight against COVID-19

On behalf of everyone at Operata, we want to share our deep appreciation for all those fighting so hard against this outbreak all over the world.

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Whitepaper: Total Economic Benefit of Operata

Contact centers around the world are undergoing a wave of modernization, enabled by the use of cloud platforms and emerging voice technologies.

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Operata teams with AWS as Select Technology Partner

Coming together through APN sees Operata and AWS deepen our alliance.

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CSAT is directly related to voice quality - Telstra Case Study

Driving increased CSAT through better audio quality.

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"First impressions count" - Insurance Case Study

A top insurer has a mission to 'reinvent Customer Service' for both their Customers and internal staff, Amazon Connect was chosen as part of this transformation journey.

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Just shipped! Operata for Amazon Connect

We are excited to announce the launch of Operata for Amazon Connect. Now GA.

See Operata in action.

Lock in some time with a Product Specialist.

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