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Our new platform release ā€˜Harmony' is here šŸŽ¶ - AI-Powered Copilots and Featured Insights. Read the post
AWS re:Invent 2023

Operata at re:Invent 2023

All the innovative GenAI technology announcements notwithstanding, what made re:Invent successful were the connections and experiences shared between people.

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OUR LATEST ARTICLES

Our new release 'Diva' - introducing the flexible data canvas for mission-critical CCaa...

Fully customizable templated visualization, reporting for deep data driven insights.

Our new release 'Cadenza' is here. Data Exchange šŸ”€ for Amazon EventBridge and more!

We've launched our all new Operata Data Exchange for Amazon Eventbridge!

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Call quality impacts patient outcomes - Everlight Case Study

Medical imaging provides a unique view into whatā€™s happening inside the human body, Operata provided the same visibility for Everlight Radiology into their cloud contact center environment.

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Introduction: Accelerate by Operata šŸš€

Announcing our all new, free 14 Day rapid adoption program.

The new Operata release 'Buffa' is here. Cloud Contact Center Assurance šŸ¤– and more!

Operata have launched our all new Assurance toolkit - end-to-end CX Baseline, CX Heartbeat and Performance Testing.

The new Operata release 'Aria' šŸŽ¶ is here. Agent Experience Monitoring and more!

Operata have launched our all new Agent Experience Monitoring and Chrome extension, that unlocks Operata superpowers for salesforce.com, Zendesk, ServiceNow and more.

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Whanaungatanga, better together - Trustpower Case Study

The rapid shift to working from home elevated the importance of service assurance in the business transformation of Trustpowerā€™s contact center.

See Operata in action.

Lock in some time with a Product Specialist.

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