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We are pleased to announce that Operata has achieved SOC2 Type 1 certification, marking a significant milestone inour ongoing commitment to security, compliance, andoperational excellence. This certification highlights ourdedication to providing our customers with the higheststandards of information security, data protection and reliability.
OUR LATEST ARTICLES
On behalf of everyone at Operata, we want to share our deep appreciation for all those fighting so hard against this outbreak all over the world.
Contact centers around the world are undergoing a wave of modernization, enabled by the use of cloud platforms and emerging voice technologies.
Coming together through APN sees Operata and AWS deepen our alliance.
A top insurer has a mission to 'reinvent Customer Service' for both their Customers and internal staff, Amazon Connect was chosen as part of this transformation journey.
Driving increased CSAT through better audio quality.
We are excited to announce the launch of Operata for Amazon Connect. Now GA.
The differences between ITU objective quality scoring standards and why you should care.