New Operata releases, updates and product musings.
Now available on Amazon Connect, Genesys Cloud and NICE CXone
Operata, the CX observability leaders and Jabra, the audio innovators in contact center and hybrid-working, have collaborated to create the first end-to-end agent experience solution
Softphone Errors, Issue Investigation & Agent Reported Issues
Introducing Playbooks - Curated dashboards for best practice technical & operational insights.
Now generally available for Genesys Cloud and NICE CXOne
Announcing our all new Operata platform release - 'Diva'.
Accelerate the success of your cloud contact center.
Announcing our all new Assurance release - 'Buffa'.
See how Operata helps IT and Ops teams keep the customer experience connected across every platform in your stack.
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Melbourne
3/162 Collins Street
Melbourne, Victoria 3000, Australia
Denver
1580 N. Logan St, Ste 660
Denver, CO 80203, USA
