
Rising fuel costs and potential work-from-home mandates are forcing contact center leaders to confront a critical question: are you ready if agents can't come in tomorrow?
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Today, we are pleased to announce that Operata SaaS products are available on the AWS Marketplace

Operata is now free to non-for-profits leading COVID-19 projects.

Contact centers around the world are undergoing a wave of modernization, enabled by the use of cloud platforms and emerging voice technologies.

Today, we are pleased to announce that Operata joins the AWS Partner Network (APN) as a Select Technology Partner.

How Australia's largest Telco are measuring and reporting on voice quality using cloud-native tools.

An Australian regional insurance company successfully transitions their internal IT helpdesk to Amazon Connect.

Introducing the 1st CX & AX Management Platform for Amazon Connect
See how Operata empowers IT and Ops teams to intelligently resolve issues and improve interactions in your contact center.
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