
Rising fuel costs and potential work-from-home mandates are forcing contact center leaders to confront a critical question: are you ready if agents can't come in tomorrow?
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Announcing our all new Operata platform release - 'Cadenza'.

Operata enables Everlight Radiology to look inside their cloud contact center environment.

Accelerate the success of your cloud contact center.

Announcing our all new Assurance release - 'Buffa'.

Announcing our all new release - an 'Aria' to welcome 2021!

Amazon Connect & Operata deliver confidence to Mercury agents working from home.

Operata worked with Phase Pacific to deliver objective audio quality scoring for cloud contact centers.

Healthdirect Australia had to act quickly to ensure the National Coronavirus Helpline could meet expected demand.

See how Operata empowers IT and Ops teams to intelligently resolve issues and improve interactions in your contact center.
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