A step forward in how enterprises manage, assure, and optimize their cloud contact center performance.
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Announcing our all new Assurance release - 'Buffa'.
Announcing our all new release - an 'Aria' to welcome 2021!
Amazon Connect & Operata deliver confidence to Trustpower agents working from home.
Operata worked with Phase Pacific to deliver objective audio quality scoring for cloud contact centers.
Healthdirect Australia had to act quickly to ensure the National Coronavirus Helpline could meet expected demand.