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Operata worked with Phase Pacific to deliver objective audio quality scoring for cloud contact centers.

Healthdirect Australia had to act quickly to ensure the National Coronavirus Helpline could meet expected demand.


Today, we are pleased to announce that Operata SaaS products are available on the AWS Marketplace

Operata is now free to non-for-profits leading COVID-19 projects.

Contact centers around the world are undergoing a wave of modernization, enabled by the use of cloud platforms and emerging voice technologies.

Today, we are pleased to announce that Operata joins the AWS Partner Network (APN) as a Select Technology Partner.

How Australia's largest Telco are measuring and reporting on voice quality using cloud-native tools.
See how Operata empowers IT and Ops teams to intelligently resolve issues and improve interactions in your contact center.
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