
Expanding a Global Banking Operation in the US
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Announcing our all new release - an 'Aria' to welcome 2021!

Amazon Connect & Operata deliver confidence to Mercury agents working from home.

Operata worked with Phase Pacific to deliver objective audio quality scoring for cloud contact centers.

Healthdirect Australia had to act quickly to ensure the National Coronavirus Helpline could meet expected demand.


Today, we are pleased to announce that Operata SaaS products are available on the AWS Marketplace

Operata is now free to non-for-profits leading COVID-19 projects.

Contact centers around the world are undergoing a wave of modernization, enabled by the use of cloud platforms and emerging voice technologies.
See how Operata empowers IT and Ops teams to intelligently resolve issues and improve interactions in your contact center.
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