New 'Encore' release is here 🎉 - Playbooks: Curated dashboards for best practice technical & operational insights.. Read the post

Announcing our all-new Operata platform release - ‘Encore.'

Introducing Playbooks - Curated dashboards for best practice technical & operational insights.

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OUR LATEST ARTICLES

The new Operata release 'Buffa' is here. Cloud Contact Center Assurance 🤖 and more!

Operata have launched our all new Assurance toolkit - end-to-end CX Baseline, CX Heartbeat and Performance Testing.

The new Operata release 'Aria' 🎶 is here. Agent Experience Monitoring and more!

Operata have launched our all new Agent Experience Monitoring and Chrome extension, that unlocks Operata superpowers for salesforce.com, Zendesk, ServiceNow and more.

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National Coronavirus Helpline - Healthdirect Australia Case Study

Healthdirect Australia had 5 days to ensure the National Coronavirus Helpline could meet the expected spike in callers seeking information and advice.

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Dancing the POLQA - Phase Pacific Case Study

Predicting voice quality using data network statistics was fit for purpose back in the days where the network environment was in your control.

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Announcing our 1st CEO.

We are thrilled to announce our founders are taking it up a notch to drive the next phase of Operata's evolution.

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Black Lives Matter.

The ongoing waves of protests across the US are once again shining a light into the systemic failure of the criminal justice system to protect black Americans. It is an ongoing and systemic failure that we share here in Australia.

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Operata SaaS products launch on new AWS Marketplace for ANZ.

Today, we are pleased to announce that Operata SaaS products are available on the AWS Marketplace

See Operata in action.

Lock in some time with a Product Specialist.

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