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Voice leading innovation
Observability in one place
Every second, every call, every agent
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Proactive answers for data driven decisions
Reduce MTTR & save money
Move to CCaaS faster
Optimise for AX & CX
Singing in the clouds
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Announcing our all new, free 14 Day rapid adoption program.
OUR LATEST ARTICLES
Today, we are pleased to announce that Operata SaaS products are available on the AWS Marketplace
On behalf of everyone at Operata, we want to share our deep appreciation for all those fighting so hard against this outbreak all over the world.
Coming together through APN sees Operata and AWS deepen our alliance.
A top insurer has a mission to 'reinvent Customer Service' for both their Customers and internal staff, Amazon Connect was chosen as part of this transformation journey.
Driving increased CSAT through better audio quality.
We are excited to announce the launch of Operata for Amazon Connect. Now GA.
The differences between ITU objective quality scoring standards and why you should care.
Contact centers around the world are undergoing a wave of modernization, enabled by the use of cloud platforms and emerging voice technologies.