Product

We are pleased to announce ‘Forte'.

Now available on Amazon Connect, Genesys Cloud and NICE CXone

Operata, the CX observability leaders and Jabra, the audio innovators in contact center and hybrid-working, have collaborated to create the first end-to-end agent experience solution

Softphone Errors, Issue Investigation & Agent Reported Issues

Introducing Playbooks - Curated dashboards for best practice technical & operational insights.

Now generally available for Genesys Cloud and NICE CXOne

Announcing our all new Operata platform release - 'Diva'.

Accelerate the success of your cloud contact center.