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Our new platform release ‘Harmony' is here 🎶 - AI-Powered Copilots and Featured Insights. Read the post

Agent Experience

What matters in Agent Experience

20 articles in Agent Experience

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The world’s 1st multi-cloud CX observability platform

Operata launches our CX observability platform for multiple cloud contact centers

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Cementing :) Agent Performance - Boral Case Study

Driving increased CSAT through better audio quality.

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Operata Collector for Edge released.

The Operata Collector, a browser-based data collector and agent messenger for alerting and reporting issues is now accessible through Edge Add-on in addition to Google's Chrome Store.

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Our all-new Operata platform release - ‘Forte'.

New agent and customer interaction insights for deeper CX observability. 

See Operata in action.

Lock in some time with a Product Specialist.

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