New 'Encore' release is here 🎉 - Playbooks: Curated dashboards for best practice technical & operational insights.. Read the post

Announcing our all-new Operata platform release - ‘Encore.'

Introducing Playbooks - Curated dashboards for best practice technical & operational insights.

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OUR LATEST ARTICLES

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Whitepaper: Total Economic Benefit of Operata

Contact centers around the world are undergoing a wave of modernization, enabled by the use of cloud platforms and emerging voice technologies.

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Operata teams with AWS as Select Technology Partner

Coming together through APN sees Operata and AWS deepen our alliance.

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CSAT is directly related to voice quality - Telstra Case Study

Driving increased CSAT through better audio quality.

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"First impressions count" - Insurance Case Study

A top insurer has a mission to 'reinvent Customer Service' for both their Customers and internal staff, Amazon Connect was chosen as part of this transformation journey.

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Just shipped! Operata for Amazon Connect

We are excited to announce the launch of Operata for Amazon Connect. Now GA.

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POLQA Vs PESQ

The differences between ITU objective quality scoring standards and why you should care.

See Operata in action.

Lock in some time with a Product Specialist.

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