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The world’s 1st multi-cloud CX observability platform 🎉 - Available now for Amazon Connect, Genesys Cloud & Nice CXone Read the post
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Andy Scott

3 articles by Andy Scott

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Cementing :) Agent Performance - Boral Case Study

Driving increased CSAT through better audio quality.

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Au revoir 2022.

It's been a big year in CX with another ahead.

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All new Playbooks

Helping you act faster when issues arise and efficiently use the data to focus efforts that significantly impact your Customer & Agent Experiences. 

See Operata in action.

Lock in some time with a Product Specialist.

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