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4 articles by Andy Scott
The Operata Collector, a browser-based data collector and agent messenger for alerting and reporting issues is now accessible through Edge Add-on in addition to Google's Chrome Store.
Driving increased CSAT through better audio quality.
It's been a big year in CX with another ahead.
Helping you act faster when issues arise and efficiently use the data to focus efforts that significantly impact your Customer & Agent Experiences.