Case Study: Call quality impacts patient outcomes for Everlight Radiology Read our post
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Romilly Blackburn

Romilly Blackburn

With 15+ years experience in voice and messaging SaaS, Romilly is co-founder of Whispir(ASX:WSP) and was it's COO. Recently he was CPO & CMO of Smooch.io (Acq:Zendesk). His background is in enterprise omnichannel, SMS, voice and chat software.

11 articles by Romilly Blackburn

Call quality impacts patient outcomes - Everlight Radiology Case Study

Medical imaging provides a unique view into what’s happe Everlight Goals Quickly baseline performanc

Whitepaper: Total Economic Benefit of Operata

Contact centers around the world are undergoing a wav The Operata SolutionOperata is a performance

Operata and PhasePacific
Dancing the POLQA - Phase Pacific Case Study

Predicting voice quality using data network statistics w Phase Pacific Goals Objectively measur

Black Lives Matter.

First Nations peoples should be aware that this post c

Operata SaaS products launch on new AWS Marketplace for ANZ.

With Operata's strong recent customer growth it made per For coverage of the AWS Marketplace launch, see AWS

Supporting the fight against COVID-19

On behalf of everyone at Operata, we want to share our d

Operata teams with AWS as Select Technology Partner

Coming together through APN sees Operata and AWS deepen our alliance.

"First impressions count" - Insurance Case Study

A top insurer has a mission to 'reinvent Customer Service' for both their Customers and internal staff, Amazon Connect was chosen as part of this transformation journey.

See Operata in action.

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