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Romilly Blackburn
With 15+ years experience in voice and messaging SaaS, Romilly is co-founder of Whispir(ASX:WSP) and was it's COO. Recently he was CPO & CMO of Smooch.io (Acq:Zendesk). His background is in enterprise omnichannel, SMS, voice and chat software.
11 articles by Romilly Blackburn
Medical imaging provides a unique view into what’s happe Everlight Goals Quickly baseline performanc
Contact centers around the world are undergoing a wav The Operata SolutionOperata is a performance
Predicting voice quality using data network statistics w Phase Pacific Goals Objectively measur
First Nations peoples should be aware that this post c
With Operata's strong recent customer growth it made per For coverage of the AWS Marketplace launch, see AWS
On behalf of everyone at Operata, we want to share our d
Coming together through APN sees Operata and AWS deepen our alliance.
A top insurer has a mission to 'reinvent Customer Service' for both their Customers and internal staff, Amazon Connect was chosen as part of this transformation journey.